FAQ - Frequently asked questions

Eligibility

Am I eligible for AideFi?

Eligibility depends in particular on:

  • your personal or family situation;
  • the higher education programme you are attending.

You can use the eligibility simulator to obtain a first indication:

Please note:
The simulator only provides a general indication. The official decision is made solely after your application and supporting documents have been reviewed.

For which study programmes can I receive AideFi?

You may receive AideFi for an eligible higher education programme pursued on a full-time or part-time basis, provided that you are enrolled for at least 15 ECTS credits per semester.

Not all higher education programmes are automatically eligible for AideFi. Before enrolling, you should verify that the programme is officially recognised by the competent authority of the country where the qualification is awarded.

In addition, the programme must belong to one of the following cycles:

  • a short-cycle programme, such as a BTS;
  • a first-cycle programme, such as a Bachelor's degree;
  • a second-cycle programme, such as a Master's degree;
  • or a long single-cycle programme combining the first and second cycles into one continuous course of study.

For more information, please consult the following page:

Please note: 
Some programmes found online may appear to be university-level programmes without being officially recognised. It is therefore important to verify the programme's eligibility before enrolling.

Are distance learning programmes eligible?

  • Distance learning programmes may be eligible for AideFi.
  • However, they must meet the same requirements as programmes attended in person. In particular, the programme must be officially recognised by the competent authority of the country where the qualification is awarded.

I am enrolled in a part-time study programme. Can I receive AideFi?

A student enrolled on a part-time basis receives grants, supplements and student loans amounting to 50% of the amounts granted to a full-time student.

The duration of financial aid entitlement corresponds to twice the normal duration of studies for the same programme followed on a full-time basis.

During the academic progress assessment, a part-time student must have successfully completed at least 50% of the ECTS credits, or equivalent credits, required of a full-time student enrolled in the same programme.

Example:
If the normal duration of the programme is 2 years full-time, a duration of 4 years may be taken into account for part-time studies.

As a non-resident student, what should I pay attention to before applying for AideFi?

You must take all necessary steps in your country of residence to obtain financial support for your studies there.

You must comply with the deadlines and procedures applicable in your country of residence. Luxembourg State AideFi cannot be granted on the basis of a refusal resulting from a late application or an incomplete file submitted in your country of residence.

You must attach to your AideFi application the official positive or negative decision issued by the competent authority in your country of residence for the relevant academic year or semester, depending on the country concerned.

This decision may also be submitted at a later stage if it is not yet available when your AideFi application is filed.

In the absence of a valid official decision, AideFi cannot be granted.

Follow-up of my financial aid application

Can I submit an incomplete application?

Yes.

You do not need to wait until you have all supporting documents available before submitting your application.

Documents that are not yet available at the time of submission may be provided later. You will then have a period of 3 months from the MyGuichet.lu notification inviting you to complete your file.

Please note: 
The initial application must nevertheless be submitted within the legal deadline.

Can I receive a grant or a student loan even if my file is not complete?

Yes.

Once you have submitted the documents required for the basic grant and the basic student loan, these may be awarded without waiting for the supporting documents needed for the other components of the financial aid package.

The other grants or supplements may then be awarded at a later stage after the additional supporting documents have been received and processed.

This may concern, in particular:

  • the mobility grant;
  • the social grant;
  • the family grant;
  • the supplement for tuition fees.

How can I add supporting documents after submitting my application?

After receiving and processing your incomplete application, the Service Aide Financières will invite you to upload the missing supporting documents via MyGuichet.lu.

If you submitted your application using LuxTrust authentication or an eID, the missing documents must be uploaded in your personal space on MyGuichet.lu.

If you submitted your application without authentication, meaning without a LuxTrust product or eID, you will receive an email via MyGuichet.lu containing a link that allows you to upload the missing documents.

Please note:
Also check your spam folder if you do not receive a message after submitting your application or after sending additional supporting documents.

My application has been approved. When will I receive the payment?

Once your application has been approved, it generally takes two to four weeks for the amount to be transferred to your bank account.

This period concerns the payment after approval of the application. The processing time of an application may vary depending on the number of applications received and on whether the file is complete or incomplete.

My application has been approved. What should I do if there is a problem with the QR code for my student loan?

To obtain the student loan, you must request it through your banking app. The app will ask you to scan the QR code located on the back of your award letter.

If you encounter a problem with the QR code or with the loan application process in your banking app, your bank should be your first point of contact.

Please contact your bank in writing, for example by email or through your banking app's messaging service.

If the bank is unable to resolve the issue, you may forward the written correspondence with the bank to the Financial Aid Service at:

The Financial Aid Service can then contact the bank in order to review the situation.

My application has been rejected. What can I do?

If your application has been rejected, you can consult the following page:

This page explains the possible steps you can take if you disagree with the decision you have received.

Amounts, grants and student loan

What does AideFi consist of?

AideFi consists of several cumulative grants as well as a student loan.

It is awarded in two semester-based instalments per academic year.

For more information, please consult:

Can my income have an impact on AideFi?

Certain types of student income may have an impact on AideFi, in particular on the social grant.

Income derived from employment ancillary to studies is not taken into account when calculating the social grant. This includes income from “student contracts*”, internship allowances, as well as income derived from dual-study or apprenticeship contracts.

*Student contracts: work contracts concluded with a student either during school holidays for a maximum of 40 hours per week, or as a fixed-term contract (CDD) for a maximum of 15 hours per week.

Other income available to the student during the academic year is taken into account and may affect the amount of the social grant.

If the student's average monthly taxable personal income during the semester exceeds 80% of the social minimum wage for unskilled workers, the student may only receive AideFi in the form of a student loan.

The following students are excluded from AideFi:

  • students whose average monthly taxable personal income exceeds 3.5 times the social minimum wage for unskilled workers;
  • students receiving the social inclusion income (REVIS);
  • students receiving an old-age pension;
  • students receiving an early retirement pension;
  • students receiving an invalidity pension;
  • students receiving unemployment benefits, unless they have been authorised by ADEM to undertake higher education studies. The corresponding certificate must be requested from ADEM.

Which income is taken into account when calculating the social grant?


The social grant depends on the financial situation of the student and of the persons on whom the student is financially dependent*.

The following income is taken into account:

  1. If the parents are married, bound by a civil partnership or residing at the same address, the income of both parents is taken into account.
  2. If the parents are not married, are not bound by a civil partnership and do not reside at the same address, only the income of the parent who primarily supports the student is taken into account.

*Primarily dependent: a situation determined in particular on the basis of the student's place of residence, the last recipient of family allowances and the person with whom the student is co-insured.

  1. If that parent has remarried or entered into a civil partnership, the income of the new couple is taken into account.
  2. In the event of legal guardianship, delegation of parental authority or placement with a foster family, the income of the legal guardian and their spouse or partner, the delegated guardian and their spouse or partner, or the foster family is taken into account.

In certain cases, a student may be recognised as financially independent from their parents. In this case, only the student's income is taken into account.

If the student is married or in a registered partnership, the income of the couple may be taken into account.

When can I be recognised as financially independent from my parents?

A student may be recognised as financially independent from their parents if they meet all of the following conditions:

  • they are not registered at the same address as their parents;
  • their parents no longer contribute to their maintenance;
  • in addition, they meet at least one of the following conditions:
    • their own income is equal to or higher than the maximum gross maximum inclusion allowance (REVIS) applicable to one adult;
    • they receive assistance from a social welfare office (Office social) and provide a recent certificate with their application;
    • they benefit from international or subsidiary protection.

Where these conditions are met, only the student's income is taken into account when calculating the social grant.

Please note:
A student recognised as financially independent from their parents can no longer be considered financially dependent on them. Therefore, they cannot benefit from AideFi on the basis of a parent's situation.

A married student or a student in a registered partnership may be recognised as financially independent from their parents if they meet the following conditions:

  • they are not registered at the same address as their parents;
  • their parents no longer contribute to their maintenance;
  • in addition, they meet at least one of the following conditions:

Where these conditions are met, only the income of the couple is taken into account when calculating the social grant.

Important:
If these conditions are not met, the parents' income will continue to be taken into account for the calculation of the social grant.

Can AideFi be combined with other forms of financial support?

AideFi may be combined with:

  • grants awarded under an international mobility programme, such as Erasmus+ grants;
  • grants awarded on the basis of a student's particular merit.

AideFi cannot be combined with:

  • equivalent financial aid that may be granted in the student's country of residence, such as study grants, student loans or certain regional grants;
  • financial advantages linked to student status and granted in the country of residence, such as family allowances or housing support for students.

If you receive a grant or an allowance in your country of residence, for example family allowances or student housing support, those amounts may be deducted from the AideFi amount.

Residence and mobility

What is the difference between my habitual residence and my accommodation during my studies?

Your habitual residence is, in principle, the place where your main residence was located before the start of your studies.

For most students, this is the family home, namely the address where they normally live with their parents.

Renting student accommodation, a room or an apartment in the country where you pursue your studies does not automatically mean that your habitual residence changes.

Therefore, if you temporarily leave the family home to study in another country, your habitual residence generally remains the one you had before the beginning of your studies.

This distinction is important because the supporting documents to be provided and certain eligibility conditions may depend on your country of habitual residence.

For the mobility grant, can the student's parents be the holders of the tenancy agreement?

To be eligible for the mobility grant, the student's name must appear on the tenancy agreement submitted with the application.

The student must be listed in the tenancy agreement as a tenant or co-tenant.

The rent may be paid by the student's parents, provided that the recipient of the payment and the amount of the rent correspond to the provisions set out in the tenancy agreement.

The mobility grant cannot be awarded if the student, their parents or their grandparents own the accommodation.

Duration of AideFi entitlement

For how many study programmes can I benefit from AideFi?

Financial aid may be granted for:

  • a first-cycle programme, such as a Bachelor's degree, followed by a second-cycle programme, such as a Master's degree;
  • or a long single-cycle programme combining the first and second cycles.

Within the first cycle, a student may also choose a short-cycle programme, such as a BTS, followed by the third year of a first-cycle programme, for example a Bachelor's degree or a professional bachelor's qualification.

A student may also benefit from AideFi for an additional programme at the same study level after having successfully completed a study programme.

Can I continue to receive AideFi if I have exceeded the normal duration of my study programme?

If you have exceeded the normal period during which financial aid may be granted, you may receive up to two additional "bonus" semesters, provided that you have successfully completed at least 50% of the ECTS credits foreseen in your programme.

After using these two additional semesters, you may still benefit from a maximum of two further semesters in the form of a loan only, provided that you have no more than 60 ECTS credits remaining to complete your study cycle.

These benefits, namely the additional semesters and the related loans, are granted only once throughout your entire higher education pathway, regardless of the number of programmes attended.

I have completed my studies and wish to start another programme. Can I receive AideFi again?

If you have successfully completed a short-cycle programme or a first-cycle programme for which you received AideFi, you may receive the aid again for another short-cycle programme, another first-cycle programme or a long single-cycle programme.

If you have successfully completed a second-cycle programme or a long single-cycle programme, you may benefit from AideFi again for another second-cycle programme.

This possibility is granted only once and for one additional study programme throughout your higher education pathway.

Can I continue to benefit from AideFi if I change study programmes or repeat a year?

AideFi may be refused if you do not demonstrate satisfactory academic progress.

The main progress assessment takes place:

  • after the second year of a first-cycle programme;
  • after the first year of a second-cycle programme.

To continue receiving AideFi after two years of first-cycle studies, for example in a Bachelor's programme, you must meet one of the following conditions:

  • you have successfully completed 60 ECTS credits in the programme in which you are enrolled;
  • you have been authorised to progress to the second year, if your study cycle does not use ECTS credits.

To continue receiving AideFi after one year of second-cycle studies, for example in a Master's programme, you must meet one of the following conditions:

  • you have successfully completed at least 30 ECTS credits in the programme for which you are applying for financial aid;
  • you have been authorised to progress to the second year, if your study cycle does not use ECTS credits.

To receive financial aid in the event of a change of study programme, you must meet one of the following conditions:

  • you changed programme no later than after two semesters and successfully completed at least 30 ECTS credits during the first two semesters of the programme for which financial aid is requested;
  • you are enrolled in the second year of a programme whose duration is defined in academic years rather than ECTS credits;
  • you have successfully completed at least 60 ECTS credits in the programme for which the aid is requested.

Additional information and legal basis

Can my parents submit the application on my behalf?

The AideFi application concerns the student. As a general rule, it must be submitted by the student using their own LuxTrust certificate or eID.

However, MyGuichet.lu now allows the management of online administrative procedures to be delegated to another person, such as a parent, through a digital power of attorney.

The authorised person may then carry out online procedures on behalf of the student, within the limits established by MyGuichet.lu and for procedures that are eligible for a digital mandate.

For more information on the digital mandate, please consult the following page:

Are there special provisions for serious and exceptional situations?

The legislation provides specific measures for certain serious and exceptional situations.

  1. A student facing extraordinary expenses or a situation of social and financial hardship may be granted a semester-based supplement to their financial aid.
  2. A student whose normal academic progress has been hindered may be granted an extension of the period during which financial aid is awarded and a postponement of the academic progress assessment.

Requests for a supplement, an extension, or a postponement of the academic progress assessment must be submitted in writing to the Financial Aid Service:

Applications are assessed on the basis of the supporting documents provided and may be granted following a positive opinion from the advisory commission referred to in Article 26 of the Law of 6 July 2026 on State financial aid for higher education studies.

Are third-cycle programmes eligible?

As from the 2026/2027 academic year, third-cycle higher education programmes are no longer eligible for AideFi.

This includes, in particular:

  • doctoral programmes;
  • PhD programmes;
  • other third-cycle programmes;
  • Medical specialization programmes that fall under third-cycle higher education studies.

Students pursuing a doctoral project are invited to seek information from the Luxembourg National Research Fund (fnr.lu) regarding financial support available for doctoral candidates.

Doctors undergoing specialist training abroad may, under certain conditions, benefit from specific financial assistance offered by the Ministry of Health and Social Security.

For any information or requests concerning this assistance, interested students are invited to contact the Ministry of Health and Social Security directly at: professions.medicales@ms.etat.lu

However, students already enrolled in a third-cycle programme and who have received AideFi at least once before the 2026/2027 academic year will continue to receive AideFi until the completion of their study programme.

However, students who were already enrolled in a third-cycle programme and who had received AideFi at least once before the 2026/2027 academic year will continue to benefit from the aid until they complete their programme of study.

Are vocational training programmes abroad eligible?

As from the 2026/2027 academic year, vocational training programmes undertaken abroad by pupils authorized by the Service de la formation professionnelle (sfp.lu) to follow such training are no longer eligible for AideFi.

However, pupils or students who were already enrolled in such a programme and who had received AideFi at least once before the 2026/2027 academic year will continue to benefit from the aid until they complete their training or study programme.

What happens if my situation leads to a revision or repayment of my financial aid?

A decision granting financial aid may be reviewed for the current semester or the previous semester, which may result in an increase, reduction, or withdrawal of the aid granted.

If the review shows that amounts were received improperly, these amounts must be repaid.

Amounts to be reimbursed may be deducted from future grants or loan installments, or repayment may be requested directly from the student.

In the event of inaccurate declarations, concealment of information, or submission of falsified documents, the student may also be subject to criminal penalties.

What is the legal basis of AideFi?

AideFi is governed by the Luxembourg legislation applicable to State financial aid for higher education studies.

The information provided in this FAQ is intended to explain the main applicable rules in a simplified manner. Only the applicable legal and regulatory provisions are authoritative.

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