The following information is provided for information purposes only and does not bind the Ministry of Higher Education and Research as to its accuracy.
Appeals may be lodged against any act of the Ministry of Higher Education and Research that constitutes a decision that may adversely affect a citizen.
There are various avenues of appeal for persons affected by a decision of the Ministry of Higher Education and Research.
The informal appeal
A person who disagrees with an administrative decision of the Ministry of Higher Education and Research always has the possibility to appeal to the Ministry of Higher Education and Research before going to the administrative courts, so that the Ministry changes its original position towards the applicant.
An informal appeal should be sent by post or e-mail to the following address: email@example.com
The action before the Administrative Court must be brought within three months of the day on which the decision of the Ministry of Higher Education and Research was served on the applicant. This appeal must be filed with the court through a lawyer
Further information can be found at barreau.lu.
The Mediator of the Grand Duchy of Luxembourg (Ombudsman)
- Any natural or legal person who feels that he or she has been inconvenienced by an administrative decision or procedure or by the conduct of a public official in Luxembourg may complain to the Ombudsman.
- Before lodging a complaint with the Ombudsman, the complainant must go in person to the service concerned to ask for an explanation or clarification or to challenge the decision.
- If the complainant's request remains unanswered or the reply he or she receives is unsatisfactory, the complainant may refer the matter to the conciliator.
- The conciliator will then consider the admissibility and validity of the complaint.
- If the complaint appears to be inadmissible or unfounded, he shall inform the applicant thereof, stating the reasons for his decision.
- If, on the other hand, he considers the complaint admissible and well-founded, the mediator shall transmit his recommendations to the authorities concerned with a view to re-examining the disputed decision and reaching an amicable settlement.
The ombudsman's service is free of charge.
For more information, visit ombudsman.lu.